Candlewood Suites Richmond - West Broad by IHG | Hotel in Richmond

8.2 (965 Reviews) |  1 Bathroom
Richmond Hotel | Candlewood Suites Richmond - West Broad by IHG

Hotel in Richmond

Suburban hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Housekeeping is available on request.
Candlewood Suites Richmond - West Broad by IHG offers 98 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 49-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.


Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

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2100 Dickens Rd, Richmond, 23230, United States

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Shampoo
  • Free toiletries
  • Towels
Bedroom
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Bed sheets
  • Heating (climate-controlled)
  • Laptop-friendly workspace
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Desk chair
  • Desk
  • Free local calls
  • Connecting rooms available
Breakfast
  • Coffee/tea in common area(s)
  • 1 restaurant
  • Microwave
  • Refrigerator
  • Wet bar
  • Cookware/dishes/utensils
  • Dishwasher
  • Coffee/tea maker
  • Stovetop
  • Paper towels
  • Kitchen
Parking
  • Wheelchair-accessible parking and van parking available
  • Free RV/bus/truck parking on site
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
Accessibility
  • Lever door handles
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Braille signage
  • Thin carpet in room
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible parking
  • Visual alarms in hallways
  • Hardwood flooring in room
  • Assistive listening devices available
  • Handrails in stairways
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking
  • Elevator
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Fitness center
Entertainment
  • Cable channels
  • Premium channels
  • 49-inch flat-screen TV
General
  • Business center
  • Elevator
  • Front-desk safe
  • English
  • Spanish
  • Smoke-free property
  • TV in lobby
Guest Services
  • Laundry facilities
  • Full-sized refrigerator
  • Microwave
  • Snack bar/deli
  • Kitchen
  • Laundry facilities
  • Housekeeping (on request)
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • BBQ grill(s)
  • Picnic area
  • Garden

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 4 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 75 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 75 per pet (varies based on length of stay) pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a smoke detector and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Ivan
Jul 13, 2025 05:56:23 AM
Review Score:   4
Summary: First I was given a room type that I didnt reserve. When I went back downstairs the employee said " oh, I just gave you what was ready right now ". Next he gave me a room that was smelly and the carpet was wet. I coould tell that there was an attempt to easing the smell by cleaning the carpet but it did not work. There was a mini fan blowing across the carpet trying to dry it when I went into the room. I had to hold on to the wall to keeo from falling because stepping off of the carpet onto the hard surfaced flow was like walking on ice. If it wasnt too late I would have canceled that room and looked elsewhere....I was extremely disappointed.
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Room Arrangement

Room Info Facilities
Studio Suite, 1 King Bed, Accessible (Communication Accessible)
Room Size: 550 square feet m2
1 King Bed
Studio Suite, 1 King Bed, Accessible (Communication Accessible)

General

Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Number of bedrooms - 1, Square feet - 550, Pets not allowed, Separate bedroom, Wheelchair accessible, Number of living rooms 1, Separate dining area, Square meters - 51, Ping - 15, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom
Room Size: 550 square feet m2
2 King Bed and Double Sofa Bed
Suite, 1 Bedroom

General

Square meters - 51, Ping - 15, Number of bedrooms - 1, Square feet - 550, Sofa bed, Pets not allowed, Separate bedroom, Extra bed count 1, Number of living rooms 1, Bed count minimum 2, Separate dining area, Bed count maximum 2
Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)
Room Size: 550 square feet m2
1 King Bed
Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

General

Wheelchair-width doorways, Number of bedrooms - 1, Square feet - 550, Pets not allowed, Grab bar - in bathtub, Separate bedroom, Wheelchair accessible, Number of living rooms 1, Separate dining area, Accessible bathtub, Square meters - 51, Ping - 15, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)
Room Size: 550 square feet m2
2 Queen Beds
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

General

Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Number of bedrooms - 1, Square feet - 550, Pets not allowed, Grab bar - in bathtub, Wheelchair accessible, Separate dining area, Accessible bathtub, Square meters - 51, Ping - 15, Bed count minimum 2, Bed count maximum 2
Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)
Room Size: 300 square feet m2
1 King Bed
Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Square meters - 28, Pets not allowed, Grab bar - in bathtub, Square feet - 300, Separate bedroom, Wheelchair accessible, Accessible bathtub, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom (1 King Bed)
Room Size: 550 square feet m2
1 King Bed
Suite, 1 Bedroom (1 King Bed)

General

Outdoor spaces not available, Square meters - 51, Ping - 15, Number of bedrooms - 1, Square feet - 550, Pets not allowed, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Separate dining area
Suite, 1 Bedroom, Accessible (Communication Accessible)
Room Size: 550 square feet m2
2 Queen Beds
Suite, 1 Bedroom, Accessible (Communication Accessible)

General

Square meters - 51, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Ping - 15, Number of bedrooms - 1, Square feet - 550, Pets not allowed, Wheelchair accessible, Bed count minimum 2, Separate dining area, Bed count maximum 2
Suite, 1 Bedroom (2 Queen Beds)
Room Size: 550 square feet m2
3 Queen Beds and Double Sofa Bed
Suite, 1 Bedroom (2 Queen Beds)

General

Square meters - 51, Ping - 15, Number of bedrooms - 1, Square feet - 550, Pets not allowed, Bed count maximum 3, Number of living rooms 1, Separate dining area, Bed count minimum 3
Studio Suite, 1 King Bed
Room Size: 300 square feet m2
1 King Bed
Studio Suite, 1 King Bed

General

Ping - 8, Number of living rooms 0, Kitchen, Number of bedrooms - 0, Square meters - 28, Pets not allowed, Square feet - 300, Separate bedroom, Bed count minimum 1, Bed count maximum 1
Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)
Room Size: 300 square feet m2
1 King Bed
Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Square meters - 28, Pets not allowed, Grab bar - in bathtub, Square feet - 300, Separate bedroom, Wheelchair accessible, Accessible bathtub, Bed count minimum 1, Bed count maximum 1
Studio Suite (Room Type Assigned at Check-In)
Room Size: 300 square feet m2
1 King Bed
Studio Suite (Room Type Assigned at Check-In)

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Room and bed type depend on availability check-in, Pets not allowed, Square feet - 300, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Richmond hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Richmond hotel have a swimming pool?

No, this Richmond hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Richmond hotel?

Best-rates for the Richmond hotel starts from $124 per night with includes Entertainment, TV, Wheelchair Accessible, Restaurant, Child Friendly, Toiletries, Guest Services, Kitchen, Accessibility, Security/Safety, Business Services, Wellness Facilities, Barbecue/Outdoor Cooking, Internet, Laundry, Air Conditioner, Parking, Balcony/Terrace, Bedding/Linens With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Richmond hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Richmond hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Richmond hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Richmond hotel?

Based on the information reported by the owner or manager, the Richmond hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Richmond hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Richmond hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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